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Implementing Quality in Laboratory Policies and Processes with Project Management, Six Sigma and Templates. Buy the book now.

What's New

January, 2010 PRESS RELEASE

PBSI and Soft Expert International have partnered to bring the leading integrated suite of modules that leverage the collaborative business management processes and support continuous improvement and optimization to laboratories.  Designed to meet numerous regulatory challenges  including ISO 17025, SoftExpert helps laboratories create replicable and predictable management processes and compliance execution involving people across departments, business units, suppliers and customers.  SoftExpert is used by over 1,700 customers in 20 countries.  To learn more about SoftExpert click here...

November, 2009 PRESS RELEASE

PBSI is proud to announce the availability of our newest book  Implementing Quality in Laboratory Policies and Processes: Using Templates, Project Management, and Six Sigma.  This is the first book of its kind.  With over 1,400 pages it, addresses six sigma in the forensic laboratory, project management and the implementation of an ISO 17025 based quality system. 

November, 2009 PRESS RELEASE

Professional Business Solutions, Inc, (PBSI) will be exhibiting at the 62nd Annual Scientific Meeting for the American Academy of Forensic Science.  Visit us at Booth #324.  For more information about the meeting visit AAFS at 62nd Annual AAFS Meeting February 2010

Our Firm

Incorporated in 1994 and headquartered in St. Louis, Missouri, PBSI provides comprehensive and integrated programs that address training, education, leader development, organizational design and implementation, democracy transition, and rule of law across a broad spectrum of functional areas. Our experience spans nearly two decades implementing programs in over 30 countries and our team, composed of former military, law enforcement, and private sector experts has on average more than two decades of hands-on experience in their field. Sustainability and measures of effectiveness are integral parts of all project design.

PBSI's performance improvement team includes both a Six Sigma Master Black Belt and Black Belt with over 40 years of combined experience.  The team is led by a Project Management Institute (PMI) PMP Certified Project Manager.  If you are planning a forensic or DNA laboratory project we can help. To learn more about PMI's certified Project Management Professional credential click here...

PBSI's forensic team includes former laboratory directors and senior technicians in the fields of Drug Chemistry, DNA, Explosives, Firearms, Fingerprints, Toxicology, Questioned Documents, Death Investigation, and Crime Scene.  To learn more about our Forensic Services Team click here...

PBSI's technology team have developed and deployed custom LIMS and Quality Management Systems for laboratories world-wide and our database, web, application and report developers are skilled in both Microsoft and Java based technologies.  To learn more about our application development team click here...

PBSI's training development and delivery staff utilize  Instructional System Design (ISD) for course development. The ISD model was first established by Florida State University in conjunction with the Department of Defense in 1985.  It is also known as SAT or ADDIE.  To learn more about our instructional design model click here... 

Spotlight on Service

Laboratory Efficiency & Performance Improvement

Using process mapping, kaizen events, lean six sigma, change leadership and project management, PBSI helps our clients improve laboratory efficiency and reduce caseload backlog.  To learn how PBSI's certified Six Sigma Master Black Belt/Black Belt, PMP Certified Project Managers and Forensic Experts can jump start your next efficiency project, select one of the topics below:

Learn more about laboratory efficiency

Learn more about performance improvement using process mapping

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