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Quality Standards

PBSI has established internal quality policies and procedures that are based on the ISO 9001:2000 standard. PBSI ensures a consistent quality performance by:

1. Relying on the commitment and dedication of highly competent team members;
2. Focusing on quality of service, client satisfaction and meeting contractual requirements;
3. Ensuring team members have the right level of resources, tools and training for the job;
4. Assuring proper project management methodology, including technical and management reviews;
5. Integrating quality into work methods, processes and procedures.

6.  

PBSI utilizes accreditation criteria of nationally and internationally recognized accrediting bodies as a foundation for the training and technical assistance we provide. All organizations/facilities that we work with are accredited by a recognized accrediting organization or adhere to the policies, procedures, and quality systems outlined by their accreditation criteria. Our advisors have experience with, and adhere to, the procedures and quality systems of accredited criminal justice system providers. Our philosophy is to design training and technical assistance programs to meet the requirements of the relevant accreditation body, while at the same time compensating for the realities and limitation of the project country.

The accreditation programs PBSI utilizes as a foundation include:

• International Standards Organization (ISO)

• American Society of Laboratory Directors Laboratory Accreditation Board (ASCLD/LAB)

• International Laboratory Accreditation Cooperative (ILAC)

• European Network of Forensic Science Institutes (ENFISI)

• Commission on Accreditation for Law Enforcement Agencies (CALEA)

• American Correctional Association (ACA) along with the Commission on Accreditation for Corrections (CAC)

Project Management Approach - In Scope, On Time and In Budget

Our consultants include Project Management Certified by PMI professionals. The Project Management Institute (PMI®) stands as a global leader in the field of Project Management. The PMI certification involves a rigorous, examination-based process that represents the highest caliber in professional standards. Therefore, PMI’s professional certification is universally accepted and recognized.

Our approach based on PMI's IPECC (Initiate, Plan, Execute, Control and Close) is a comprehensive, fully integrated process that ensures successful results. As your independent, unbiased and objective representative, we provide technical expertise, flexibility and project control within a collaborative environment, and we deliver a project completed on time, on budget and most importantly, deliverables that are consistent with the client's project goals and objectives. 

To manage the full life cycle of a project it is essential to have a system in place that holds it all together. This framework begins with executive buy-in and continues through capturing lessons learned for future endeavors. From a high-level, these procedures can be grouped into three project management functions: Project Definition lays out the foundation for a project. During this phase PBSI advisors will work with you to define the project charter, responsibility matrix, scope and other necessary components. Important questions like, “Why are we doing this? and “How will success be measured?” are asked and answered during this stage.

Project planning identifies in detail how the projects goals will be achieved given the known constraints. PBSI brings decades of experience in the data, information and performance management space to bare during this stage. Our principals average over 25 years of experience in helping organizations of every size with scheduling, budgeting and resource planning.

Project control includes all of the activities to keep the project on time and within budget. At PBSI, we believe in measuring progress frequently - thereby identifying problems early. Early identification makes most problems easier to solve. We put a tremendous amount of rigor into our Issue and Risk  Management processes which culminates in a proactive communication approach.