What is Six Sigma?

The Six Sigma methodology, developed in 1986 by Motorola, is a company-wide technique to achieve breakthroughs in productivity gains, PPM reduction, and in-cycle time reduction. Motorola's creation of the original formula led them to unprecedented growth, profitability, and recognition with the Malcolm Baldrige National Quality Award in 1999.

Six Sigma provides businesses with the tools to improve the sigma capability of their processes - leading to defect reduction and vast improvement in profits. Companies with an effective infrastructure that remains consistent with the classic Six Sigma system realize dramatic income improvements - often shortly after implementation.

Benefits of Six Sigma

By implementing Six Sigma wisely on carefully selected projects, companies will benefit from:

• Improved customer satisfaction
• Reduced cycle times
• Increased productivity
• Improved process flow, capacity and output
• Reduction in total defects
• Increased product reliability
• Decreased work-in-process (WIP)

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SIX SIGMA TRAINING OPPORTUNITIES

PBSI will customize any course(s) or course schedule to suit the unique business requirements of our clients

Six Sigma Executive Overview - 3.5 Hours - $199 per student / 8 min -This Six Sigma program provides executives and senior managers with an in-depth overview of Six Sigma and its powerful effects on an organization. It explains the critical aspects of a successful deployment and how key players within an organization can facilitate success. Lastly, it explains how to implement the necessary infrastructure for a sustainable Six Sigma initiative.

Topics include:

• Six sigma context
• Awareness and history
• The six sigma organization
• Voice of the customer
• DMAIC methodology
• Lean Integration
• Implementation of six sigma within the organization
• Project selection techniques

Who Should Attend:

• Senior Executives
• Key Managers
• Key associates who have been charged with the facilitation, management and implementation of six sigma projects

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Six Sigma Yellow Belt Training - 16 Hours - $695 per student / 8 min - The six sigma yellow belt training course is designed to provide a broad framework of understanding of the Six Sigma improvement methodology, concepts, and language, along with a toolbox of basic process improvement methods applied within a Six Sigma framework, including basic Statistical Process Control Charts. The course is targeted at a wide audience of Six Sigma team members who need familiarity with the overall process and the basic process improvement tools.

The VOICE of the Customer and DMAIC methodology is presented with selected case studies and examples. The integration of Lean Six Sigma and Six Sigma is also addressed. Because it's designed with a heavy practice orientation, as much as a third of your time will be spent working through interactive practice exercises.

Topics include:

• Awareness and history
• Discuss the implementation of six sigma within the organization
• Understand the benefits and implications of a Six Sigma program, and relate Six Sigma concepts to the overall business mission and objectives
• Six sigma "belts"
• Communicate using Six Sigma concepts and language
• Voice of the customer
• DMAIC methodology
• Lean Integration
• Use the concept of a Sigma Level to evaluate the capability of a process or organization
• Apply the following basic process improvement tools within the Six Sigma DMAIC improvement model: Project Charter, Process Map, Thought Process Map, Affinity Diagram, CTQC Tree Diagram, Pareto Chart, House of Quality, rTrend Chart, Control Chart, Histogram, Fishbone Diagram, 5-Why Analysis, Scatter Plots, FMEA, Benchmarking, Brainstorming, Corrective Action Matrix, Documented Process Changes, and Control Plan

Who Should Attend:

• Key Managers
• Key associates who have been charged with the facilitation, management and implementation of six sigma projects

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Six Sigma Green Belt Training - 32 Hours - $1390 per student - 8 min- Green Belts are practitioners that spend up to 20% of their working hours in support of Black Belt projects or Six Sigma projects of their own. Our six sigma green belt course shows you ow to use many of the proven Six Sigma problem-solving methods and statistical tools to contribute to the success of your organization. This Six Sigma Green Belt course follows the DMAIC (Define, Measure, Analyze, Improve, Control) model and teaches the soft skills required to participate in projects effectively. The Green Belt training does not address the area of statistics in depth, as it is part of the Black Belt’s job to provide this training, as needed, to their team. Our course includes a new copy of The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition (Hardcover) for each attendee (a $70 value)

Topics include:

• DEFINE - participants will be taught tools to identify and/or validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project participant. Tools covered: team charters, SIPOC, Process Mapping, Kano Analysis and VOICE of the customer, team dynamics
• MEASURE - participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. Participants will learn the basics of variation and measure process sigma. Tools covered: Sampling, statistics, calculating six sigma, control charts, measurement plan, simple data presentation
• ANALYZE - participants will learn how to analyze the performance data to further refine the opportunity for improvement. Participants will use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction. Tools covered: Pareto Analysis, determining root causes, data stratification, brainstorming, historical data, problem solving techniques
• IMPROVE - participants will learn how to generate creative solutions that eliminate the root cause of customer defects. Participants will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization. Tools covered: change management techniques, solution selection, criteria selection, six sigma pilots for success
• CONTROL- participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. Participants will discuss how to disseminate lessons learned, identify replication and standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained. Tools covered: project planning methodology, elements of the plan, auditing for compliance, change management, celebrating success

Who Should Attend:

• Key associates who have been charged with the facilitation, management and implementation of six sigma projects